Assessments for Advancement

DiSC Classic 2 Plus
	Knowing, understanding and applying DiSC is a great way to grow as a real estate agent, manager, or assistant. An expanded version of the DiSC Classic 2.0 learning tool, the DiSC Classic 2 Plus, includes additional reports that will guide you towards increasing the level of efficiency and profitability of your real estate business through effective methods of sales, along with managing, supervising, and communicating with employees and clients with different behavioral characteristics. These additional reports provide valuable information, including techniques and strategies that will show you the most effective methods to establish productive relationships with working associates who have completed the DiSC Profile Assessment. The additional reports are: Strategies for Creating a Positive Relationship: This report describes how to establish a relationship with the respondent that is based upon trust and mutual respect. Relating to People and the Environment: This report explains how the respondent interacts with peers and interprets his or her environment. Strategies for Managing: This report looks at ways in which people can most effectively manage the respondent. Approach to Managing Others: This report analyzes the respondent's management style and behavior toward subordinates. Strategies for Sales Management: This report examines the methods that people can best use to manage the respondent in a sales environment. Approach to Selling: This report describes how the respondent performs essential steps in the sales process. By utilizing the DiSC Class 2 Plus profile in conjunction with the additional reports that are included, any real estate manager or real estate agent find success in real estate. These tools can positively affect your communication skills, management skills, sales skills, and relationships skills, taking you to the next level of success. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

DiSC Management Action Planner
	Developing management strategies to meet diverse needs and maintain a harmonious atmosphere within your Real Estate Team is not an easy task. For Real Estate Managers, it’s difficult to delegate and trust employees with your business because you’ve built it so much on your own. The only way to make your business grow is to trust employees so that you can concentrate on the big picture. The DiSC Management Action Planner will help you learn how to be a better manager so that your employees are happy and making sure that your business grows in a healthy, conducive manner. The DiSC Management Action Planner takes the knowledge of Real Estate Managers who have come to understand and appreciate the positive changes that can occur as a result of utilizing the DiSC profile assessments and brings it to another level. This action-oriented planning tool bridges the gap between traditional managerial theories and strategies and those successfully associated with the DiSC methodology. It is always good to have varying personalities within a Real Estate Team so that there are behavioral “checks and balances.” If there were all one type of personality on a staff, then there would be hefty weaknesses in one area and overbearing strengths in another. Instead, a strong Real Estate Team arrives from collaborations between different personalities that compliment each other. In order to make sure that these personalities compliment rather than clash each other, the Real Estate manager has to use effective tools to make sure that everyone is understood, appreciated, and trusted. DiSC behavioral profiles provide insight into the preferred behavioral patterns of staff members and guide those in supervisory positions towards how best to approach and effectively communicate with each individual and diverse member of the staff. The effective and efficient management strategies that are introduced as a result of utilizing the DiSC Management Action Planner and applying the DiSC methodology can increase the profitability of any Real Estate Business and decrease employee turnover by outlining the proper actions to take to meet the diverse needs of the employees in a variety of situations while accomplishing the strategic goal of the business. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.DiSCforSmallBusiness.com and www.RealEstateTimeManagement.com ...»

DiSC Customer Service Action Planner
	Customer service is one of the most important parts of maintaining strong customer relationships and ensuring repeated business for Real Estate Agents and Managers. Although some clients may be easy to relate to, and some may seem very difficult to handle, you and your customer service staff can learn how to most effectively approach and communicate with each potential and repeat client. Once you have learned and understood your DiSC behavioral profile, you can utilize the DiSC Customer Service Action Planner to better relate to your clients. The tools that the DiSC Customer Service Action Planner provides you will create an increased level of customer satisfaction and referral business. The DiSC Customer Service Action Planner can guide anyone who is involved in customer service towards identifying and understanding each customer’s primary DiSC Dimensions of Behavior and their preferred approach to communication and problem solving. DiSC gives you the information you need to understand yourself as a person, a small business owner, and as a team member. Now, after learning how you react, respond, and communicate in a working environment, you can use the DiSC Customer Service Action Planner to put your knowledge to use in your customer relations. You will use the information you gained with your DiSC behavioral profile to adjust yourself to your clients’ needs in order to ensure repeated business and referrals. This enables Real Estate Agents, Managers, and customer service representatives to adapt your own methods of communication and problem solving to effectively work with each client. You and your customer service staff will learn how to communicate in an assortment of circumstances while adhering to the organization’s customer service processes and procedures. By learning how different clients need different communication strategies, you will make your customers happier, relationships better, and the company stronger. The DiSC Customer Service Action Planner enables you to gather information regarding the customers’ DiSC behavioral style and guides you towards using this information to increase customer satisfaction as well as appropriately address customer concerns, create successful customer service strategies and gain both increased customer loyalty and customer referrals. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.DiSCforRealEstate.com and www.RealEstateBusinessPlanningGuide.com ...»

Learning How to Learn in Real Estate
	The real estate industry is one of perpetual learning. Agents and brokers must commit themselves to a life of ongoing educational maintenance in order to be successful in the constantly changing real estate market and in order to adhere to licensing guidelines. The Personal Learning Insights Profile will help agents and brokers gain insight into the three important aspects of cognitive learning in order to enable them to integrate that information into personal development programs, conflict resolution or any variety of workplace programs. To grow your Real Estate Business, you have to coach your team members on how to be open to learning new methods and new approaches of sales, marketing, and lead generation. Real Estate is not a static business, which means that we all have to take an extra effort towards learning the most innovative and modern methods of gaining more clients. With the Personal Learning Insights Profile, you can learn how your own and your team members’ tendencies are towards learning to make your approaches to teaching and coaching them more effective. Individuals identify and understand how they experience, process, organize, store and retrieve information differently. To accommodate these different methods of learning, the Personal Learning Insights Profile examines learning through purpose, learning through structure and learning through activity. Managers and those who supervise others can use this information to tailor the introduction of new processes or procedures in a way that makes it easily understood by all parties. The Personal Learning Insights Profile is an effective and easy to use learning tool that will help respondents identify their individual method of learning and will teach them how to effectively communicate their learning needs. This in turn will result in a reliable framework from which to evaluate formal and informal learning opportunities as well as resources and strategies that will be most effective for each Real Estate Agent and team member. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.RealEstateBusinessResources.com or www.DiSCforRealEstate.com ...»

Sales Action!
	For some people, sales can be difficult, and for others, it’s the easiest thing and strongest thing they know how to do. If you’re in the Real Estate Business, chances are that sales comes second nature to you. Although you might have a natural affinity for Sales, taking the best actions with your sales leads is not always second nature. The organization, follow up, lead generation, and much more are aspects of sales that often get forgotten about. Furthermore, Real Estate Agents face many obstacles and interruptions from various sources during the sales process. Keeping an eye on the goal and effectively managing a vast assortment of project related details can be difficult for anyone who works in the sales arena. I have found that the DiSC Sales Action Planner is designed to help you create successful sales strategies that will result in an increased level of productivity and clientele. The DiSC Sales Action Planner can help you identify and examine the situations that you, as a salesperson, are most comfortable with and effective in. Once you’ve clarified your comfort zones, those areas can then be enhanced and capitalized upon using clearly described techniques. Conversely, those areas of the sales process that are identified as weak can be corrected using the DiSC methodology to ensure that each step of the sales process is given the appropriate attention to result in a smooth, accurate and profitable transaction from beginning to end. Sales is all about balance, and being a successful salesperson is dependent on the ability to fine tune your sales strengths and weaknesses. The DiSC Sales Action Planner will help you learn the best way to qualify your leads, make presentations, negotiate the details of a sale and seal the deal. In addition, the DiSC Sales Action Planner teaches customized and specific techniques that will assist in maintaining client relationships and gaining referral business. Don’t let Real Estate overwhelm you! Using the DiSC Sales Action Planner is one of the best tools for sales to get you on track and close those deals. Whether or not the market is great or a little bit slow, by using consistent actions to generating leads, follow up, and close deals, you will see how effective these tools can be. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.RealEstateBusinessResources.com or www.DiSCforRealEstate.com ...»

Creating Positive Real Estate Relationships
	In Real Estate sales, relationships are everything. This extends not only to your relationships with leads and opportunities, but also to those within your Real Estate team and with past clients. Did you know that you can strategize your relationships in Real Estate just as effectively as business plans and sales plans? Actually, your relationship strategies should be just as important as your sales strategies because your sales are so contingent on your relationships. You will come across people of all different personality types in Real Estate, but knowing how to best relate to them and understand their varying aspects of behavioral qualities will make you a better Real Estate Agent. Everyone tends to thrive, grow and produce better when surrounded by individuals who approach them in a way that they feel most comfortable. As an Agent, if you can learn how to best relate to varying personalities and sales approaches, you can make your sales relationships stronger, longer-lasting, and more fruitful. You’ve probably already learned how to deal with many different personalities just in the first years you were beginning your Real Estate Business. If growing your business and Real Estate Team is important to you, then you will want to strategize how you can create positive relationships with team members as well as clients. Furthermore, coaching your Real Estate Agents and customer service staff to better relate to different personalities will make your sales and client relationships stronger. Using the DiSC Classic 2 Plus ‘Strategies for Creating a Positive Relationship’ report will help Real Estate Professionals like yourself learn the best way to approach and interact with different team members and sales clients whose patterns of behavior and learning differ based on their personality types. With the DiSC Classic 2 Plus, you first learn how your behavior style has different tendencies, and then you can learn how other behavioral styles work. Based upon this knowledge, you can make better decisions on how to approach various types of relationships. Coaching your Real Estate Team mebers, you can show them how to effectively utilize their behavioral strengths to make their work relationships stronger and make more positive relationships to grow. Don’t pass up on this excellent opportunity to grow your business and your team. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.RealEstateBusinessResources.com or www.DiSCforRealEstate.com ...»

Take Action for Better Performance in Real Estate
	One fundamental goal of every good manager is to keep employees and customers content while increasing the bottom line. This is a daily challenge incurred by managers, executives and small business owners everywhere. Those employees or agents who are most satisfied and content in their workplace will provide the best level of service they are capable of, ultimately resulting in satisfied customers and increased profitability of the business. The DiSC Managing Performance Action Planner is a practical and valuable tool for real estate office managers as well as those in supervisory positions in a vast assortment of industries. The DiSC Managing Performance Action Planner enables managers to assess the strengths and motivational inspirations of each individual employee and develop a mutually beneficial and strategic growth path and develop effective evaluation methods that will lead to greater productivity and increased satisfaction of their employees or agents in the workplace. The only way to build a cohesive and successful Real Estate Team is to take the right steps for management and coaching. As a Real Estate Manager, you should be driven by the success of your team and the only way for your team to gain success is by effective coaching. With the DiSC Managing Performance Action Planner, you will learn the right steps to take towards your Real Estate Team’s success. Effective management, coaching and leadership methods are developed through the utilization of the DiSC Managing Performance Action Planner using DiSC Dimensions of Behavior. The strategies implemented as a result of utilizing the DiSC Managing Performance Action Planner will encourage greater employee or agent productivity and improve the overall effectiveness and profitability of the business. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Diverse Real Estate Deals
	When it comes to Real Estate, it’s a given that we will have to learn to communicate and relate to people of different backgrounds from us. This includes people from different cultures, parts of the world, religions, families, etc. The real estate industry is populated by individuals of various backgrounds, beliefs and traditions. Although you don’t have to agree with different people’s mindsets, it can be an invaluable tool to be able to communicate, sell to, and relate to people of different backgrounds. This isn’t limited to people you sell to as a Real Estate Agent; it also includes your team members, managers, and assistants. In order to work effectively and productively with individuals who may not share your same belief systems or may come from a different background, one must understand their own behavior towards people who are different from themselves. I have found the Discovering Diversity Profile to be a great tool. It is designed to assist individual Real Estate agents, teams, managers, and assistants from all walks of life identify their own behavioral patterns when working with those who do not share the same viewpoints, customs or experiences. Walking Real Estate professionals through the 4 complex issues of knowledge, understanding, acceptance and behavior, the Discovering Diversity Profile will help them discover their personal comfort level with people who are different from themselves. They will also understand the impact of their behavior on others, which can be useful in adjusting how one communicates with different people. Once they can assess the accuracy of their knowledge about differences, they can limit the influence of stereotypes. This will undoubtedly help to reduce conflict within the team and also within customer relationships. By transforming knowledge into acceptance and empathy, you will see that sales tactics will be more effective and Real Estate teams will be healthier and more supportive. Whether you are looking for a new tool to increase your Real Estate team’s sales, or your own sales, the Discovering Diversity Profile is a great way to access and communicate with prospective clients that you might currently have trouble understanding or selling to. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Do you Hear What I Hear?
	It is no secret that good communication skills are essential to the successful real estate agent and effective management of every real estate business. What’s the best way to amp up your communication skills? Analyzing how you listen. Usually we consider communication to be how we speak, contact, and email with others, but listening is just as important an aspect of communication as speaking. The Personal Listening Profile is a learning tool that will guide each individual respondent towards their personal best in communicating with clients, team members and management staff in the real estate industry. Whether you are looking to fine tune your or your employees’ customer service, presentation skills, conflict resolution, or team building, the Personal Listening Profile will give you the tools you need to do so. The strongest Real Estate Teams I have coached understand that success depends on their whole team communicating effectively, with both the goals of the company and unified environments in mind. The quality of communication between the speaker and the recipient of the message does not solely rely on the speaker’s ability to verbally present the message. One of the most influential factors in the quality and outcome of all verbal communications lies within the ability of those receiving the message to listen effectively and then respond appropriately. The Personal Listening Profile will examine 5 different approaches to listening: appreciative, empathic, comprehensive, discerning, and evaluative. It will then provide the tools you need to educate yourself and/or your employees and enable you and them to adjust methods of approach toward different individuals who will hear the message. By examining and learning to work with each person’s natural listening styles, your Real Estate business will be better positioned to overcome listening barriers, reduce conflict and achieve greater individual, team and organizational performance. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Relating To People And The Environment in Real Estate
	Knowing how you relate to your team members and clients is the first step in sharpening your communication tools in Real Estate. If you have found that how you communicate has created conflict, or if you don’t feel that how you communicate is being effective, the supplemental report ‘Relating to People and the Environment’ that is included with the DiSC Classic 2 Plus will highlight the areas that you could use help with as well as your strengths. Once you have taken the DiSC Classic 2 Plus, and found your Classic Behavioral Profile, this seven page supplemental report will analyze your communication methods and give clear examples of the emotional and tactical methods of your communication. Then the report highlights the strengths and weaknesses of the real estate agent's, real estate broker's, real estate manager's and real estate team member’s decision-making style. This can be used to better your own communication skills, or if you are a manager, you can also use the ‘Relating to People and the Environment’ supplemental report to better manage and coach your team members into better communication tactics. The DiSC Classic 2 Plus creates personalized reports based upon an individual’s natural tendencies in a work environment. These tendencies can be tuned up and down according to the behavior required of that individual in the work environment. As a manager, you can coach your own employees toward better relationships within the work environment and between agents and team members. The ‘Relating to People and the Environment’ supplemental report is also a sales asset when understanding how you can adjust your communication skills to better sell. Furthermore, customer services employees and assistants can use this to better understand how they can serve clients and the team by adjusting their communication skills and how they relate to their work environment. In addition, this report describes his or her time-management skills. These guidelines help to identify the limitations and challenges that hinder effective prioritization. The Relating to People and Environment report also identifies problem-solving strategies that may help the respondent improve his or her effectiveness. Finally, it analyzes the real estate agent's, real estate broker's, real estate manager's and real estate team member’s reaction to stress. The tips listed should help develop coping and stress-reduction strategies to increase efficiency. The report concludes with a worksheet that can be used to develop an action plan. All in all, the ‘Relating to People and the Environment’ is a necessity when it comes to understanding an individual’s natural tendencies for communication. It is the most effective method of strengthening communication skills, prioritization and time management to better achieve the goals of the Real Estate Team. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Working Together
	Tired of being a jack of all trades? Team leaders offer advice for getting started. Size up three models — the single assistant, the partnership, and the super team. BY TRACEY C. VELT Stephanie Vitacco was exhausted. “Three years into the business, I was working from 7 a.m. to 1 a.m. and still not getting everything done,” says Vitacco, a 19-year veteran with Coldwell Banker–West Valley Regional in Los Angeles. “I was doing about 100 transactions a year at that point, and I realized that I would either have to turn down business or get help.I decided to get help.” Can You Afford It? Like many high-octane sales associates, Vitacco turned to the team approach, hiring assistants and other licensees to enable her to grow her business without sacrificing customer service or a personal life. Vitacco’s first hire was another salesperson in her office who was winding down her career. “She sat at open houses, prepared ads, and processed listings into the MLS. She helped wherever I needed it,” recalls Vitacco. By 2006 Vitacco’s team had grown to six — including a listing coordinator, buyer’s agent, and office manager — and had closed 150 transactions. Sounds great, right? More sales and more free time! But forming a team can seem like an overwhelming task. And many sales associates aren’t sure they can afford it. “Putting together a team doesn’t have to stop you in your tracks,” says Bernice Ross, CEO of RealEstateCoach.com in Austin, Texas. “A good rule of thumb is to hire one person for every 50 transactions you do.” A slightly more sophisticated approach to determining whether you can afford an assistant is to calculate your average net on each transaction, estimate the cost of salary (plus Social Security and other withholding if the team member will work as an employee), then determine how many more transactions you’d have to complete to pay for an assistant. Kankakee, Ill.–based real estate trainer and coach Walter Sanford suggests yet a third method: Take out last year’s tax return and review the profit you reported on your Schedule C. Divide that figure by the number of hours you worked last year. Let’s say you made $100,000 and worked 2,000 hours. That means your hourly rate is $50. Ask yourself if all your activities are worth $50 per hour or whether you’d be better off hiring someone for $15 per hour to prepare listing packages and do mailings. “An assistant will free you up to spend many more of your working hours on activities that are worth $50, such as lead generation and negotiating contracts,” says Sanford. Costs will vary widely depending on your market and the exact responsibilities of your team members. In general, most administrative and marketing assistants and transaction coordinators are paid as hourly employees, making between $13 to $17 per hour, according to Sanford. In May 2005, the U.S. Bureau of Labor Statistics estimated the median hourly wage for administrative support positions at $13.10. Team members who hold real estate licenses and act as listing or buyer’s agents can also be compensated on a commission basis through the brokerage. Still not sure you can make payroll? “When you first start building a team, you can offer a lower hourly salary and a percentage of commission or a bonus for each closed transaction,” says Leslie Ann Sherman, president of the Sherman Group at Realty Executives of Nevada in Las Vegas. “A friend of mine started off very small with only a $2,000 per month base salary and a $500 per transaction closing bonus.” Sherman runs a 12-person team that includes buyer’s and seller’s agents, an office manager, and two transaction coordinators. Together the group closed 284 transactions worth $90 million in 2006. “When I decided to hire an assistant six years ago, I knew it would be a scary leap to be responsible for another person financially,” says Teri Herrera, CRB, CRS®, with John L. Scott Real Estate in Bellevue, Wash. “I hired a virtual assistant part time and paid an hourly salary plus a closing bonus,” she says. “Virtual assistants who do tasks such as marketing mailings or Web maintenance can also be paid on a per-project basis, say $200 a month for Web maintenance,” says Ross. Vitacco and Sherman also offer paid vacation, holiday time, paid sick days, and other benefits for longer-term employees. “There are companies out there, like MyBizOffice, that will create an employment package for you that includes health insurance, profit sharing, and more,” says Ross. “They administer it, so if you want to create a benefits package, this is one way to do it.” How to Build a Quality Team Although there’s no one magic structure for the perfect team, most begin with some form of administrative support. “You want someone to handle the lower pay-off jobs such as Web marketing and transaction coordination. That leaves you more time to perform money-making tasks,” Ross says. Exactly whom you add to your team first will depend on where you most need support. Before she hired her first assistant, Herrera sat down and built a plan. “I asked myself, ‘What jobs can I give this person? What am I comfortable delegating?’ Once I had a job description and specific duties,” she says, “I felt confident hiring someone.” It’s important to keep your team tightly focused, says Fafie Moore, president and broker-owner of Realty Executives of Nevada. Moore works with more than 600 sales associates in her six offices, about 20 percent of whom work with teams. “In my experience, the best teams are made up of a listing coordinator, a transaction coordinator, a general administrative person, an office manager or team leader, and maybe two listing agents and two buyer’s agents,” she says. Once you’ve solved the who question, your search for qualified team members begins. Most of the sales associates we interviewed found their team members by networking with others in the business or in their own office. “I rarely advertise for employees,” says Sherman. “I usually put the word out in my office and other sales associates refer people to me.” “I found my golden treasure — my office manager — through Monster.com,” a job listing Web site, says Herrera. For a virtual assistant, check out REVAnetwork.com and IVAA.org. No matter how you locate prospective team members, it’s important to have a clearly defined interview process. Begin by writing a list of questions you want to ask each applicant—experience, strengths and weaknesses, and education. Next, conduct a pre-interview with each prospect over the phone to get an idea of phone demeanor and general qualifications. “I try to get applicants to open up so that I can gain some insight into their personality and skills,” says Vitacco. She also has each applicant react to a situation, such as, “If someone called wanting the address of a property, what information would you give?” To help ensure that new hires will fit into your existing team dynamic, involve other team members in the process. Sherman conducts at least three interviews—one on her own, one with her office manager, and the last with the entire team. “When you have a team, you want everyone to have a vote,” she says. When hiring buyer’s agents, it’s important to remember why they joined you in the first place. “Most team leaders come from the perspective that [buyer’s agents] will generate business,” says Moore. “But that’s inconsistent with the reason most people want to join a team. These people are willing to give up income to join a team because they don’t want to generate business. They expect you to do it.” Likewise a listing agent may not want to be bothered with the paperwork needed to sell a listing and prefer to hand off the administrative work to other team members. Ross suggests that you administer a personality profile, such as the DISC profile, to prospective team members. “You don’t always want to hire someone just like yourself. For example, if you need an organized office manager, you want to look for someone whose personality profile is strong in those areas,” she says. (To compare DISC profile vendors’ services and prices, search “DISC profiles” online.) “I also suggest they use the Real Estate Simulator (www.realestatesimulator.com).” Ross pays about $70 an assessment. A wrong hire could cost you much more. Making Your Group a Team Whether you have two team members or 20, hiring is just the beginning of a team leader’s responsibilities. It takes good communications and strong systems to help a group of individuals meld into a successful team. Sherman meets with every team member weekly and her door is always open. “I help them make difficult calls and work out any situations they might have,” she says. Her team’s most common issue today is sellers who won’t reduce their price. “So I’ll call a seller personally and offer statistics and market data to help them make a decision. Many times, a call from me can make the difference.” To track work flow and spot problems before they grow, Sherman relies on Track My File (www.trackmyfile.com). She also checks communication logs “to verify that team members are touching base with clients at least twice a week, that paperwork is done in a timely way, and that feedback is being logged from showings,” she says. “We have a handbook and rules that I review with all new hires. Everything is systematized,” says Vitacco. Her handbook and employment contract addresses details such as work hours, job descriptions, and vacation time. “There’s a lot of liability when hiring a team. You have to outline expectations—who pays for what, what happens if that person is terminated,” says Herrera. “Part of my hiring process is to give the person a copy of my employment contract, which they’re required to sign if they join my team.” The contract outlines who owns the listings and what happens if a team member is terminated. “We require that team leaders have agreements in writing with team members and with the brokerage to identify who owns the client and to what degree,” says Moore. “For example, I give you the Bob Smith lead, and you will pay me a referral fee. Then Bob gives you a referral; who gets that fee?” Moore suggests you work with your brokerage and a local attorney who specializes in employment contracts to draft a copy. The broker is generally responsible for the actions of both licensed and unlicensed team members who are working on real estate transactions. For that reason, brokers should require teams to observe and abide by the same risk management and liability control measures established for the brokerage as a whole. Savvy brokers such as Moore recognize the risks and keep close tabs on team leaders. “Our larger teams are a priority call for us. We also work with sales associates to build a plan, establish job descriptions, build systems for checks and balances, and help them write a business plan for their teams,” she says. In some cases, a broker’s liability may not extend to activities of nonlicensed team members who aren’t employed by the brokerage. No matter what, you won’t build a team without a few missteps. “It’s like dating,” says Vitacco. “There have been times when I hired four or five people for a position before I found the one that clicked.” But once you find the right partner, a team can take you to a new level and build a whole that’s stronger than the sum of its parts. Team Profiles: Single Assistant, Partners, Mega-Team Single Assistant When Anne Rubin hired her first unlicensed assistant in 1994, she was ahead of the curve. “I didn’t know anyone who had an assistant, I just learned about it at a seminar and thought it was a great idea,” says Rubin, CRS®, GRI, associate broker with Century 21 Advantage Gold in Elkins Park, Pa. “I didn’t have any time left in the day to increase my income,” she recalls. “My assistant freed me up by handling routine activities like preparing mailings, designing brochures, taking photos, and processing paperwork.” In one year Rubin’s business was up by about 10 percent. Today, Rubin works with Desiree Long, a licensed, full-time personal assistant who helps her manage the day-to-day administrative activities as well as work with buyers, write and deliver agreements, and network with other sales associates. She made the shift to a licensed assistant because she realized she “really needed someone who could do anything I did. I was also able to let my assistant work with buyers while I focused on sellers.” Rubin, who had $5 million in sales last year, pays Long a salary plus a bonus on transactions where she’s had a significant amount of participation. “I’ll pay a bonus if she’s done a lot of showings for a property, for example,” says Rubin. To record everything that happens with each transaction, Rubin uses Online Agent software. Long is networked into the program and keeps it updated. “We also meet once a week to talk schedules, and we talk every day so we don’t duplicate efforts,” she says. “The biggest challenge in hiring an assistant is finding someone who clicks with you. This person is your right-hand person, and you must feel connected,” Rubin says. Rubin takes care, when she’s hiring, to use “a lot of situational questions, such as if this happens, how will you handle it? I also outline my expectations and ask interviewees what they expect from the job.” Rubin says that working with one assistant is “working for me, so I see no need to change the way things are. From a personal standpoint, I’m stable and comfortable. I’m not taking floor calls. At some point, if I need more staff, I might look at that. Right now, I’m content with the way my business is going.” Partners Michele Peppe, CRS®, and Chip Harris worked together at Coldwell Banker Residential Real Estate in Naples, Fla. Both wanted to grow their business. And both recognized they had strengths and weaknesses in the business. So 10 years ago they thought, why not team up? Peppe, who’d been in the business for 15 years when she teamed with Harris, recognized that his negotiating and people skills complemented her more analytical approach. “Together, we balance each other out, and we were able to combine our databases and share marketing expenses,” she says. Peppe also thinks that offering a client two agents gives them an edge. “It gives clients more confidence in us,” she says. One of the pair’s first steps was to form a corporation to limit their liability. Another was to hire a full-time licensed assistant to handle administrative duties. Says Harris, “She oversees all of our contracts and paperwork and is paid a salary plus a bonus. And any business she generates earns her a commission.” “If you’re managing more than 15 to 20 listings and closing $10 million to $15 million a year, just managing the listings is a full-time job. We don’t want to get bogged down with administrative duties,” says Peppe. Today the team consists of Peppe and Harris, both of whom list and sell properties, three additional sales agents (including a daughter of each partner), and two administrative assistants. They’ve seen their business triple in the last decade. “We have people approach us all the time to become team members,” says Harris. “Our marketing director was working for the broker before she left to have a baby,” says Peppe. “We hired her with a part-time flexible schedule when she was ready to go back to work.” Such flexibility is another factor that can make a team attractive for some practitioners. Managing the team can be a challenge, says Peppe. “But we’ve been quite fortunate. We run it as a business. We have team meetings, teach our team members business planning and time management, and give awards for higher levels of production. In fact, our broker told us he wishes that we trained all of his new agents in time management and business planning.” Mega-Team Many brokerages don’t have the sales force Debbie Dogrul does. The sales associate with Long & Foster in Northern Virginia currently has 10 buyer’s agents, five listing agents, and eight administrative employees including listing and transaction managers, marketing directors, a receptionist, and a director of operations. That’s similar to a small brokerage by any standards, which begs the question, “Why not become a broker?” “I’ve been so busy building this business that it isn’t even something I’ve considered,” says Dogrul. “I grew [the business] by 25 percent each year through 2005, and I don’t feel restricted in what I’m doing.” Add to that a broker with whom she has “a great relationship,” and you can understand why Dogrul likes things the way they are. Dogrul generated all the leads for the 456 transactions her team closed in 2006. She hands leads off to her team members for follow-up. “We’re all networked together,” she says. Running such a large operation requires planning and management. “You have to be organized and constantly track team progress,” says Dogrul. “You also have to be flexible enough to modify those systems to keep pace with transaction volume.” She meets with each team member weekly to review work. She keeps track of her transactions on an Excel spreadsheet. Planning begins every July when Dogrul projects how many sales she expects in the next year and how that projection will affect her staffing needs. She reviews her sales progress monthly and adds to her administrative staff wherever she sees a need. Dogrul never set out to build a large team. “When a need arose, I filled it,” she says. But what she lacks in long-range planning, she makes up for in training. “What makes our team work is my training program. We train new agents by having them work with each person in the office. It’s a very extensive, hands-on experience,” she says. She also tries to hire employees who are positive, motivated, and coachable and who enjoy working on a team. Dogrul prides herself on making everyone happy. “I want them to love coming in to work and take pride in a common accomplishment. I treat them the way I would want to be treated.” Her low turnover rate can attest to the fact that whatever she’s doing is working. “Only 7 percent of our team members leave of their own accord,” she says. © Copyright, 2007, by the NATIONAL ASSOCIATION OF REALTORS® This article was published on: 04/01/2007 Read this article at: http://www.realtor.org/rmomag.nsf/pages/feature2apr07?OpenDocument ...»

What’s your Role in Real Estate?
	If you’re a Real Estate Manager hiring new employees or establishing roles at within your Real Estate Team, the Role Behavior Analysis is one of the best systems for clarifying the roles within your company. Without clearly defined roles and work expectations, employees will not understand or unite to achieve the company’s goals. One of the most prevalent conflicts I have seen in Real Estate Businesses is the discrepancy between what an employee thinks he/she is supposed to do and what the manager thinks his/her employees should do. In order to prevent any sort of conflict that can arise because of this, the Role Behavior Analysis is an extraordinarily effective role behavior evaluation instrument, clearly identifying the correct behavioral expectations associated with specific roles and functions within an organization. The Role Behavior Analysis will clearly define the expectations associated with a particular role in an organization by concentrating on the behaviors needed to most effectively fill the role. By taking an objective look at the role itself, it seeks to fulfill the company’s goals, and then allows you to find someone or work with someone who can take on the role. Once a Role Behavior Analysis has been created, Real Estate Assistants, Agents, and Managers can easily compare the behavioral expectations of a role within the business to their own individual behavioral patterns as identified through their DiSC Behavioral Assessment. This comparison will indicate whether or not the functions that need to be performed to most effectively fill the role in the Real Estate Team are currently being fulfilled in the most efficient manner. The Role Behavior Analysis is an excellent tool for Real Estate Management coaching and Real Estate team development. The Role Behavior Analysis will assist in the development of placement strategies that will meet role expectations. The Role Behavior Analysis is also excellent for personal development as it offers practical advice and techniques to facilitate the transition from one role to another. The primary purpose of the Role Behavior Analysis is to ensure that the guidelines of how to do a specific job most effectively and efficiently determine who will be filling that role within the organization. This is an effective method that will mutually benefit both the Real Estate Team and each individual team member. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Strategies For Managing Real Estate Teams
	Have you ever felt like your management techniques are not cutting it, and are not producing the results you keep hoping for? The best way to manage your Real Estate team is by understanding yourself first. If you can understand your strengths and weaknesses in communication, management, and delegation, you will also understand how better to turn these qualities up and down when you need them the most. Additionally, if you can understand the strengths and weaknesses of your Real Estate team, you will better manage them and lead them to reaching your Real Estate Business’s goals better. The best way that I have found in managing my own Real Estate employees is the ‘Strategies for Managing,’ one of the many extremely valuable reports generated by the DiSC Classic 2 Plus. This report examines how those in positions of authority over others, such as real estate brokers, managers, executives and small business owners, can most effectively and efficiently manage the various respondents to the DiSC Profile assessments under their supervision. By having yourself and your Real Estate team take the DiSC Classic 2 Plus behavioral assessment, various parts of how you and your Real Estate agents and assistants acts in a work environment will be highlighted. By learning your own tendencies as well as those of your employees with the DiSC assessment, you can base your management techniques on the best ways that their behavior responds. The ‘Strategies for Managing’ report is a supplemental report that is included in the DiSC Classic 2 Plus assessment. This informs you as to the best methods to manage each individual Real Estate agent and assistant. It will shed light upon their conflict areas, their weaknesses, and their strengths. This report will teach you how to communicate best with each employee and how to best delegate to each employee. For instance, some people’s profiles might show that they can be communicated to directly, whereas other people’s profiles might show that they need a more indirect manner of communication. No matter what, if you use the ‘Strategies for Managing’ report to mold your management skills with each individual employee, your results in Real Estate will be remarkable. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Knowing your Work Expectations
	Miscommunication is one of the key points in conflicts that take place in Real Estate teams. The most common form of miscommunication is when expectations for team members are not met or not clarified. How often have you worked with a manager who calls you into his or her office because you didn’t fulfill your duties? How often have those duties never been clearly delegated to you? If you’re a Real Estate manager or leader, the best way to get the most out of your team members and employees in your Real Estate team is to clearly delegate and clearly communicate everyone’s role and how they fit into each project and how they fit into the company’s business goals. The Work Expectations Profile is an invaluable method of clearly understanding and communicating your expectations for each team member. You can use the Work Expectations Profile to clearly identify and effectively communicate everyone’s expectations. By examining a Real Estate agent or assistant’s work expectations in various situations that may occur in the office, the Work Expectations Profile enables Real Estate managers to guide their team effectively towards clearly understanding their individual role as they transition to a new position or become a valuable and contributing team member throughout an organizational restructuring. The Work Expectations Profile will also explore the team members’ work expectations in regards to working on a team and how best to make the most of their office routine. The information gathered from the Work Expectations Profile is complimented by learning tools that will help to clearly define and communicate work expectations to each individual team member on your Real Estate team, based upon the results of their profile, to increase the personal satisfaction and success rate of the employee in the work environment. Successful and satisfied employees are the foundation upon which successful real estate offices and many other categories of business thrive with little employee turnover, increased productivity and additional organizational profitability. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Appreciating your Real Estate Team’s Dimensions
	It’s not easy to put together a cohesive Real Estate Team. There are many different personalities that come together and have to work together for the growth of the whole brokerage. The success of any real estate brokerage is largely dependent upon its team members working together toward the strategic and common goals established for the business itself. The team members of a real estate office can include individual agents, brokers and support staff including administrative assistants. All team members must efficiently play their specific roles within the organization to reach optimum levels of productivity and profitability. As a Real Estate Manager, it’s not easy to make sure that all of the different types of personalities work together well. Diversity is what makes a team stronger because different personalities can compliment each other. However, diversity can also weaken a team if not used effectively and if the team members don’t understand each others’ different personalities. The Team Dimensions Profile will help each individual team member and their supervisors identify their own strengths and allow for positioning of each team member in the role in which they will naturally be most effective and confident. Real Estate Managers have effectively used the Team Dimensions Profile to coach teams to work together and appreciate each others’ strengths and make up for each others’ weaknesses in a “checks and balances” fashion. The Team Dimensions Profile has helped many real estate offices guide their team members by identifying their most natural team role, which will vary dependent upon personality type and inherent behavioral patterns. The various team member roles include the ‘creator’, who will generate ideas; the ‘advancer’, who promotes great ideas; the ‘refiner’ who challenges ideas, and the ‘executor’ who will manage details through completion. All individual roles are critical to the success of the team. By using the Team Dimension Profile, you can identify individual strengths and build team unity, which will foster innovative ideas and reduce conflict, stress and project cycle time. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforRealEstate.com ...»

Time Management Mastery for the Real Estate Professional
	We all have only 24 hours in a day, but in Real Estate, effective time management can be especially difficult. There is always so much to do but no one is there to tell you what to do next. How do the most successful Real Estate Agents turn their businesses into empires? Not just time management, time mastery. Learning how to control your day by gauging how much time should be given for most of the things you do in business and life and then putting it to action, will make your time more effective. There is so much to do in a day, it can be difficult to prioritize, plan and schedule the right tasks. Because there are only so many hours in a day, these time management steps are critical. The Time Mastery Profile can help Real Estate Agents and Managers break down time management into twelve areas and chart which skills will be most beneficial to master to make the biggest impact on your business. Through the use of the Time Mastery Profile, you will become aware of your current time management skills and the effectiveness of your time management methods. You will then be provided with guidelines that will enable you as a Real Estate Agent or Manager to develop customized strategies and skills for improvement in the 12 most important areas related to time management: attitudes, goals, priorities, analysis, planning, scheduling, interruptions, meetings, paperwork, delegation, procrastination and teamwork time. Using the Time Mastery Profile, you will begin to understand and identify your own time management strengths and weaknesses. You will then be guided towards capitalizing upon your strengths and begin to learn skills and techniques that will enable you to strengthen your weaknesses which will help you increase productivity, meet customer needs quickly and focus on clearly identified priorities to contribute to your personal success as well as the success and profitability of your Real Estate business. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.RealEstateTimeManagement.com or www.DiSCforRealEstate.com ...»

Dominance Profile
	The DiSC Dominance Profile measures an individual’s ability to overcome the challenges and obstacles that they may face on a daily basis both within and outside of the working environment. Those who score highly in the DiSC Behavioral Profile with the ‘D’ Dimension are characterized by dominance as the innate behavioral pattern. They respond well under pressure and are motivated by challenges, problem solving and crises. Those who score highly in the D dimension typically prefer a fast-paced environment. They like to take charge and have the authority to make decisions for themselves and others in order to accomplish specific goals and responsibilities that involve a good degree of multi-tasking. Direct and decisive individuals are typically independent, results-driven employees who keep a major portion of their focus on the bottom line. This type of individual can be very beneficial to the expansion and profitability of businesses. These individuals can be a great asset to the workforce as they tend to be very dependable and have no issues with being held accountable for their actions. Their ability to be demanding and direct in their speech can be very effective at motivating and guiding others in directions that will help to achieve the overall common goals of the business. Small business owners tend to make good use of these particular personality traits due to the independent nature of the work required to be successful in this fast paced industry. On the other hand, individuals who score highly in the Dominance Profile may greatly benefit from using the DiSC assessment tools to help them learn to adapt their inherent behavior to different environments. In order to achieve desired results from others, it is important to be able to adjust communication strategies towards other individuals with varying behavioral patterns. Others may respond much better to a softer, yet still straight-forward and motivational type of approach, and some people might need a very detailed and specific form of direction that is given in a gentle manner. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Coaching and Training for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net and www.DiSCForSmallBusiness.com. ...»

Conscientiousness DiSC® Profile
	The DiSC® Classic Profiles give you the opportunity to understand your own and others’ behavioral tendencies so that better communication is made, management is constructive, and good working relationships are created. DiSC® represents D-Dominance, i-Influence, S-Steadiness, C-Conscientiousness, which are the major behavioral profiles. Most likely, an individual will gravitate towards one or two of these character traits and will reflect that in how they act in a work environment. Someone with a high DiSC® Conscientiousness Profile will need required guidelines and value their ability to apply systematic approaches with an emphasis on quality and accuracy to any given task. Those who score highly on the ‘C’, Conscientiousness, section of their DiSC® assessment tend to like planning ahead and adhering to very high standards that they impose upon themselves. They will also often expect others to adhere to very high standards. The individual who has scored highly on their DiSC® Conscientiousness Profile is typically very analytical, detailed oriented and strives to methodically arrive at a logical conclusion leaving no stone unturned. People who strongly exhibit the traits that would lead to a high score on a DiSC® Conscientiousness Profile tend to do very well in any position requiring data analysis and precision, such as a someone who will oversee the accurate creation and presentation of many contracts, using their astute attention to detail and their inherent ability to identify any errors and correct them quickly to effectively and successfully close a deal. The individual who has scored highly on their DiSC® Conscientiousness Profile and those that supervise them can benefit from the in-depth knowledge of this individuals natural behavioral patterns in the work environment by using the DiSC® Assessment tools and techniques to channel the energy of this lover of consistency and credible data into tasks and responsibilities that require a high degree of accuracy. This type of individual may also benefit from the use of the DiSC® Assessment learning tools to help them learn to adapt their behavior to more easily work within situations that may lack the immediate consistency, quality and precision they are most comfortable with. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net. ...»

Coping and Stress Profile
	The struggle to succeed in a fast paced business world requiring adherence to high standards of performance can be further complicated by stressful situations and circumstances outside the workplace. Knowing how to balance the urgent demands of work life and personal life without sacrificing one or the other is what you will learn through the DiSC® Coping & Stress Profile. Increased levels of stress tend to lead to decreased levels of productivity in work environments. By using the DiSC® Coping & Stress Profile assessment you will learn to capitalize on your individual coping strengths to manage stress and learn to minimize or completely eliminate common stressors. Identifying personal stressors and the individual’s corresponding coping responses are the focus within four interconnected areas of life with the DiSC® Coping & Stress Profile. The DiSC® Coping & Stress Profile examines various triggers of stress and their associated coping responses in both the personal and working lives of the respondent, as well as examines stress and coping within the individual’s couple and family relationships. The non-judgmental DiSC® Coping & Stress Profile emphasizes that stress itself is neither good nor bad; it is simply an individual’s response to the demands of their current surroundings. By using the DiSC® Coping & Stress Profile respondents who can include real estate agents, small business owners, executives and customer service representatives will all begin to understand that it is how one responds to stress that makes the stress a positive, negative or neutral force in their lives. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net. ...»

Approach to Selling
	Whether you’re selling homes, services, or any other products, learning how to approach various behavioral styles and work with them is an invaluable tool that will undoubtedly increase your sales. The ‘Approach to Selling’ supplemental report describes how people will perform the individual and varied steps associated with the sales process. The Approach to Selling supplemental report will clearly present the detailed steps that each member of the sales staff, as identified by their individual DiSC® Assessment, will most likely take in order to achieve the same goal. This will enable executives, managers, small business owners and supervisors to visualize the various methods utilized by those of differing preferred methods of behavior to accomplish each individual task required to complete the sales process. Small business owners can benefit substantially from the ‘Approach to Selling’ supplemental report. Each DiSC® Assessment respondent will fall into one of the four primary dimensions of preferred behavior: Dominance, Influence, Steadiness or Conscientiousness. The variations in the behavioral styles of these individuals may enable them all to achieve the same results, but they may have to go about doing so in different manners. Some individuals will find certain aspects of the sales process much easier than others, while other individuals may find those same aspects difficult dependent upon their inherent behavioral patterns. Those in supervisory positions will gain invaluable insight into the working minds of those they manage through the ‘Approach to Selling’ supplemental report and ultimately be better positioned to manage their staff effectively throughout the entire sales process. The DiSC® Classic 2 Plus Report includes the 'Approach to Selling' Supplemental report and up to five others as well. You can also purchase the DiSC® PPSS General Characteristics Report and then add on the 'Approach to Selling' supplemental report. To learn more about DiSC® Assessments and how they can take your business to the next level, go to www.DiSCforSmallBusiness.com. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, and Real Estate Agents and Managers. Learn more at www.NextLevelServices.net. If you're a Working Mother in the Real Estate Industry, visit Coach Cheri's Real Estate Moms blog at http://www.realestatemoms.com/blog. ...»

Approach To Managing Others
	When administering the DiSC® PPSS General Characteristics report, you can add a number of supplemental reports that will reveal different tendencies in a person’s style, such as how they lead, sell, communicate, etc. Every manager or team leader would benefit from this report. The ‘Approach to Managing Others’ Supplemental report was created to help reveal and breakdown a person’s natural management tendencies. Our management behavior and techniques can be affected and influenced by personal life experiences and not necessarily be entirely reflective of our inherent management style. Consequently, analyzing someone’s behavioral style in addition to the person’s management behaviors will help to determine which types of communication and conduct would be most effective in his or her management environment. The behaviors explored through the DiSC® ‘Approach to Managing Others’ supplemental report include behavioral methods associated with communicating, delegating, directing people, developing people, decision making, managing time, problem solving and motivating others. In order to be successful in any small business, management staff must consciously prepare to approach and manage their employees or agents in the most effective manner. If you can properly tailor directives and communications towards a variety of individual employees with different behavioral styles, everyone will accomplish the goals of the company. The DiSC® ‘Approach to Managing Others’ report will also provide the opportunity to evaluate the effectiveness your or others’ management styles as it pertains to the environment and people they are currently managing. Using the knowledge of the specific environment and their direct experience with their current management style will enable them to clearly visualize the behaviors that are most effective and allow for the modification of those behaviors that are least effective. Whether you are a manager looking to improve your management techniques, or you are hiring a possible manager, the 'Approach to Managing Others' supplemental report is an effective way to hone in on your skills. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net. ...»

Assessments for Advancement | Real Estate Time Management

Assessments for Advancement